A priority for healthcare organizations has been health human resource planning. Employee mentoring is one approach that has been found to contribute to positive workplaces and thus facilitate recruitment and retention of staff. The purpose of this study was to develop a theory of nurse managers’ perceptions of their roles in creating mentoring cultures within healthcare organizations. The objectives included: (a) exploring managers’ perceptions of their role in creating a mentoring culture, (b) discovering the processes of creating a culture of mentoring, and (c) exploring the organizational features supporting and inhibiting this process of developing a mentoring culture. Glaserian grounded theory was the methodology used to conduct this research and twenty-seven nurse managers were interviewed. Managers believed all employees, from senior leadership to front line employees, needed to be committed to mentoring in order for mentorship to be successful within healthcare organizations and in order for mentoring cultures to be created. Participants identified several strategies that characterized employees’ commitment to mentoring. By implementing these findings, managers can assist to create quality workplaces by increasing job satisfaction and recruitment and retention of employees.
|Keywords:||Mentorship, Healthcare Organizations, Managers|
Assistant Professor, College of Nursing, University of Saskatchewan, Saskatoon, Saskatchewan, Canada
Professor, College of Nursing, University of Saskatchewan, Canada