External Adaptability of Higher Education Institutions: The Use of Diagnostic Interventions to Improve Agility

By Rana Zeine, Cheryl A. Boglarsky, Patrick Blessinger and Lukas Michel.

Published by Change Management: An International Journal

Format Price
Article: Print $US10.00
Published online: December 16, 2014 $US5.00

External Adaptability is an outcomes measure of organizational effectiveness reflecting proficiency levels in responding to external change. Many higher education institutions are interested in reshaping their goals to better meet the needs of a growing global market. To analyze external adaptability, 52 higher education faculty and administrators from institutions in more than 16 countries were surveyed using the Human Synergistics International Organizational Effectiveness Inventory® (OEI®) Survey. Results revealed that external adaptability scores fell below both the Historical Average (50th percentile) and the Constructive Benchmark. Subgroup analysis revealed that scores were below the Historical Average for faculty, administrators, males, females, and private- and public not-for-profits. By contrast, scores approached the Historical Average (50th percentile) in private for-profits, and exceeded the Constructive Benchmark in public for-profits. Trends for slightly higher scores were noted for administrators and males as compared to faculty and females respectively. To improve agility in higher education institutions, further diagnostic analysis of organizational decision making is warranted. The Performance Triangle diagnostic model is discussed and the use of the AgilityINsights Diagnostic™ Survey from Sphere Advisors AG is recommended. Attaining high external adaptability is critical for the future of higher education.

Keywords: Theme: Change Management:, Agility,, Adaptability,, Organizational Effectiveness,, Higher Education

Change Management: An International Journal, Volume 13, Issue 4, December 2014, pp.1-12. Article: Print (Spiral Bound). Published online: December 16, 2014 (Article: Electronic (PDF File; 621.224KB)).

Dr. Rana Zeine

Keller Graduate School of Management, DeVry College of New York, New York, NY, USA

Rana Zeine holds the degrees MD, PhD, and MBA.

Dr. Cheryl A. Boglarsky

Human Synergistics International, Plymouth, MI, USA

Dr. Patrick Blessinger

International Higher Education Teaching and Learning Association, New York, NY, USA

Lukas Michel

CEO & Partner, Owner, Founder and MD, SPHERE Advisors AG, Zug, Zug, Switzerland

Lukas Michel is the Owner and MD of AgilityINsights. He is a business leader with a 25 year international career which includes balance sheet accountability working for global corporations in Europe, Asia, and the Middle East, and developing his own successful management consultancy. He advises executive teams focusing on organizational agility and decision making delivering systemic analysis, advice on the design of culture, leadership, and systems, and implementation guidance for a range of local, national and international organizations.