Use of Value Stream Mapping for Improvement of Human Resource Processes

By Mahwish Khatib and Parikshit Pachorkar.

Published by Change Management: An International Journal

Format Price
Article: Print $US10.00
Published online: April 20, 2015 $US5.00

Value stream mapping (VSM) is an excellent instrument for identifying wastes in any type of process. Typically VSM is used for process improvement in direct areas, but it can also be useful for improving indirect areas. When considering its use in indirect areas; however, firms have to rely on their employees & their established systems. This paper explores the concept of VSM as applied to HR process of developing a skill matrix in an auto component manufacturing firm. In first phase of the study existing skill matrix process followed was mapped and ‘process activity mapping tool’ was applied to identify wastes in the process. Following this a future state map for skill matrix process was prepared. In second phase of study foremen were interviewed to study their opinion about process. Exploratory factor analysis suggested that process, time & imposed task are the underlying causes of delay in foreman’s opinion.The study contributes to the previous knowledge on process improvement, by suggesting its application in indirect areas. It also aims at broadening the area of application of process improvement tools by considering the ‘Human dimension’ in the process.

Keywords: Value Stream Mapping, Process Improvement, Human Resource Processes, Factor Analysis, Path analysis

Change Management: An International Journal, Volume 15, Issue 2, June 2015, pp.1-17. Article: Print (Spiral Bound). Published online: April 20, 2015 (Article: Electronic (PDF File; 1.236MB)).

Mahwish Khatib

Student, K .R. Sapkal College of Management Studies, Human Resource Management Specialisation, University of Pune, Nashik, Maharashtra, India

Mr. Parikshit Pachorkar

Assistant Professor, K. R. Sapkal College of Management Studies, Marketing & Financial Management, University of Pune, Nashik, Maharashtra, India