Factors Influencing Managerial Tacit Knowledge Formation

By Jana Matošková, Helena Řeháčková, Martin Jurásek, Martina Polčáková, Aleš Gregar and Vlastimil Švec.

Published by Knowledge Management: An International Journal

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The aim of the paper was to discuss our research findings of tacit knowledge formation. 32 interviews with managers were carried out and 4 discussion groups were created. The records of the interviews and the discussion groups were analysed with software Atlas.ti. It was confirmed that tacit knowledge is closely connected with understanding a situation—with context understanding, understanding the people who are involved, information which an individual has at their disposal and the job substance. Experience and personal characteristics have a main role in the formation of tacit knowledge. An ability and willingness to learn from experience, willingness for self-reflection, ability to make decisions, perceptivity, curiosity, creativity, intelligence and analytical skills may also be significant personal characteristics. It is advisable in a development program for future managers to contain educational methods such as team collaboration, model solving situations, project solving, and learning-by-doing because these methods support tacit knowledge formation.

Keywords: Tacit Knowledge, Tacit Knowledge Formation, Professional Development, Managers, Experience

Knowledge Management: An International Journal, Volume 12, Issue 4, pp.21-34. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.809MB).

Dr. Jana Matošková

Senior Lecturer, Department of Management and Marketing, Faculty of Management and Economics, Tomas Bata University in Zlín, Zlín, Czech Republic

She is a senior lecturer in the Department of Management and Marketing at Tomas Bata University in Zlín, Faculty of Management and Economics, in the Czech Republic. Her research interests are oriented in Human Resources Management and Tacit Knowledge. Her PhD thesis was on managerial tacit knowledge forming. She is the accountable solver of the GA ČR, Reg. No. 407/12/0821, Creating a Czech Instrument for Measuring Academic Tacit Knowledge. She teaches Human Resources Management I and II, and Managerial Methods and Techniques.

Helena Řeháčková

Ph.D. student, Faculty of Education, University of South Bohemia, České Budějovice, Czech Republic

She is a Ph.D. student at University of South Bohemia in the Czech Republic. Her research interests are oriented in self-reflection.

Martin Jurásek

Assistant, Faculty of Management and Economics, Tomas Bata University in Zlín, Zlín, Czech Republic

He is a lecturer at Tomas Bata University in Zlín in the Czech Republic. Between 2004 and 2008, he worked in MITAS, a.s. (tyre producer) as a statistician and quality engineer. Since 2010, he has been teaching Statistics an Econometrics at TBU in Zlin. His research activities currently focus on social sciences.

Martina Polčáková

Ph.D. student, Faculty of Management and Economics, Tomas Bata University in Zlín, Zlín, Czech Republic

She is a Ph.D. student at Tomas Bata University in Zlín in the Czech Republic. Her research interests are oriented in project management.

Prof. Aleš Gregar

Associate Professor, Department of Management and Marketing, Faculty of Management and Economics, Tomas Bata University in Zlín, Zlín, Czech Republic

Assoc. Prof. Gregar is a graduate of TU in Bratislava, Faculty of Mechanical Engineering, specialisation in economics and management; and of PU in Olomouc, Faculty of Philosophy, with a specialisation in psychology. He has worked in personnel management in several companies. He has worked at the Faculty of Management and Economics, Tomas Bata University in Zlín, since 1998. He is vice-rector for International Relations at this university. He is a member of the Scientific Board of TBU in Zlín and the Scientific Board of STU, MTF in Trnava. His research and pedagogical activities are oriented on personnel management, managerial training, the psychology of work, managerial psychology and business ethics. He is the author of approximately 90 studies and articles published in journals and proceedings, both at home and abroad.

Prof. Vlastimil Švec

Professor, Faculty of Education, Masaryk University, Brno, Czech Republic

He is a professor and the head of the Department of Education in Masaryk University, Faculty of Education in Brno, Czech Republic. His research interests are oriented in Teacher Education and Tacit Knowledge. He is the accountable solver of the Reg. No. 13-20049S, acquisition of tacit knowledge of student teachers during their teaching practice.