Organizational Health among Public Sector and Nonprofit Employees: A Comparison

By Paula Benevene and Antonino Callea.

Published by Knowledge Management: An International Journal

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Article: Print $US10.00
Article: Electronic $US5.00

Knowledge can add value to organizations through intangible assets, defined as Intellectual Capital. Employees’ health and well-being is a very valuable asset, since it is possibly the most influential precondition for Intellectual Capital. The general aim of the research is to compare organizational health between nonprofit and public organizations, formulating the following hypothesis: Employees in public sector organizations show a lower level of organizational health than those of nonprofit organizations. The Multidimensional Organizational Health Questionnaire (MOHQ) was administered to 787 participants; 312 (39.65%) worked in public sector organizations and 475 (60.35%) in nonprofit organizations. The MOHQ measures organizational health through twelve independent dimensions. The results show that nonprofit employees have significant higher levels of organizational health compared to employees from the public sector organizations. In particular, higher mean scores are in favor of nonprofit employees in nine out of the twelve dimensions: objectives, valorization, active listening, conflict, personal relationships, operativity, organizational justice, innovation, and positive indicators. The paper identifies areas with a strong need of intervention in order to improve the organizational health of the employees of public sector organizations and to promote the development of Intellectual Capital.

Keywords: Intangibles, Management, Organizations

Knowledge Management: An International Journal, Volume 13, Issue 3, November 2014, pp.1-13. Article: Print (Spiral Bound). Article: Electronic (PDF File; 588.401KB).

Dr. Paula Benevene

Assistant Professor, Dipartimento di Scienze Umane, Università LUMSA, Rome, Italy

Dr. Antonino Callea

Assistant Professor, Department of Human Resources, LUMSA University, Rome, Italy