Pivotal Organizational Success Factors in a Cyberspace Classroom

By Erlan Burk, Jutta Pegues and Cathy Taylor.

Published by Knowledge Management: An International Journal

Format Price
Article: Print $US10.00
Published Online: October 16, 2015 $US5.00

Classic organizational behavior principles, including psychology, sociology, social psychology, anthropology, capacity, volatility, complexity, power, leadership, politics, motivation, and management are applied to structure and activities of a cyberspace classroom to discover optimum success factors for environment, learning experience, knowledge application, and organizational benefit. Accepted techniques and theory supporting the application include Bloom’s theory of learning, organizational behavior theory by Dervitsiotis, human capital theory by Becker and Schultz, and training evaluation by Kirkpatrick. Theory by Kruger supports an online focus group for qualitative research. Seventeen system analyst students and their supervisors participated in qualitative research for review of success factors in the cyberspace classroom. The perception of the students and supervisors indicated the application of organizational behavior principles to the cyberspace classroom was positive. The e-learning experience yielded significant knowledge and skills for the students. In addition, knowledge and skills increased student human capital. However, some students did not transfer knowledge and skills from the classroom to their organizations due to the lack of organizational support. The approach used in this example may be useful in determining general pivotal success factors for a cyberspace classroom or for specialized instances of e-learning such as corporate education, professional recertification, or public policy dissemination.

Keywords: e-Learning, Performance Indicators, Success Factors

Knowledge Management: An International Journal, Volume 15, Issue 3, October 2015, pp.15-23. Article: Print (Spiral Bound). Published Online: October 16, 2015 (Article: Electronic (PDF File; 600.281KB)).

Dr. Erlan Burk

Assistant Professor & Program Coordinator, Information & Computer Science, Park University, Parkville, Missouri, USA

Dr. Jutta Pegues

Assistant Professor of History & Online Academic Director,, Park Distance Learning, Park University, Parkville, Missouri, USA

Dr. Cathy Taylor

Associate Professor of Management & Online Instructor Evaluator, Park Distance Learning, Park University, Parkville, Missouri, USA

Cathy Taylor, J.D.; Associate Professor of Management & Online Instructor Evaluator, Park University, U.S.A. Dr. Cathy Taylor received her Juris Doctor from the University of Georgia, USA, and is the course developer for business law and employment law online at Park. She has also served Park as an online instructor evaluator since 2007 and recently became a Certified Peer Reviewer for Quality Matters™.