SPC Knowledge in Czech Manufacturing Enterprises

By Martin Kovářík and Jana Matošková.

Published by Knowledge Management: An International Journal

Format Price
Article: Print $US10.00
Published Online: September 13, 2016 $US5.00

Understanding statistics, its principles, and therefore also the correct application of statistical process control (SPC) is part of the so-called tacit knowledge. Many managers of manufacturing units think that their manufacturing staff use the SPC tools correctly, but it is often not the case. The purpose of the presented survey was to identify key categories concerning the incorrect use of SPC in manufacturing enterprises. Sixty respondents from various Czech manufacturing enterprises have been contacted where the SPC tools and methods are used. It has become apparent that the manufacturing sector does not find the correct application of SPC to be a preventive tool for avoiding problems. The incorrect application of SPC methods and techniques results in an increase in costs, i.e., reduction of the ability to compete on the global market. Benefits related to the correct application of SPC are achieved very rarely in practice of Czech manufacturing enterprises.

Keywords: Statistical Quality Control, Quality Management System, Tacit Knowledge, EFA (Exploratory Factor Analysis)

Knowledge Management: An International Journal, Volume 16, Issue 3, September 2016, pp.19-35. Article: Print (Spiral Bound). Published Online: September 13, 2016 (Article: Electronic (PDF File; 1003.577KB)).

Dr. Martin Kovářík

Senior Lecturer, Faculty of Management and Economics, Department of Statistics and Quantitative Methods, Tomas Bata University in Zlín, Zlín, Czech Republic

Dr. Jana Matošková

Senior Lecturer, Department of Management and Marketing, Faculty of Management and Economics, Tomas Bata University, Zlin, Czech Republic