The Role of Communities of Practice in Leveraging Organizational Knowledge: The Case of Central Bank of Nigeria

By Paul Oluikpe and Chizoba Mojekwu.

Published by Organizational Cultures: An International Journal

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Article: Electronic $US5.00

This paper details the use of communities of practice (COPs) in the Central Bank of Nigeria to leverage organizational capacity. The process of identifying key knowledge areas and the business justification for the formation of a COP around a knowledge domain is described. The actual formation of the COP and how members are recruited, the process of identifying key areas of activity among members, and the tools used for collaboration are also highlighted. The value addition process and the benefits derived by the organization and individual members are brought into focus relative to how the communities plug back knowledge into the mainstream organizational practice. This paper is descriptive and highlights the need for organizations to explore informal methods of performance enhancement.

Keywords: Knowledge Management, Communities of Practice, Organizational Capacity

Organizational Cultures: An International Journal, Volume 12, Issue 1, pp.85-100. Article: Print (Spiral Bound). Article: Electronic (PDF File; 3.396MB).

Dr. Paul Oluikpe

Senior Manager, Knowledge Management, Strategy and Performance Department, Central Bank of Nigeria, Abuja, Nigeria

Paul Oluikpe is a Senior Manager at the Strategy and Performance Department of the Central Bank of Nigeria. He has 15 years’ experience in public and private sector organizations. Prior to joining the Central Bank of Nigeria, he worked for Loughborough University, UK as academic staff. He graduated from Loughborough University with a Ph.D in Knowledge Management and an MSc in Information and Knowledge Management.

Chizoba Mojekwu

Director, Human Resources Department, Central Bank of Nigeria, Abuja, Nigeria

Chizoba Mojekwu has worked for the Economic Community of West African States and is currently the Director, Human Resources, Central Bank of Nigeria.