The Performance Triangle: A Diagnostic Tool to Help Leaders Translate Knowledge into Action for Higher Agility

By Lukas Michel.

Published by Organizational Cultures: An International Journal

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

It is so obvious: “People are the most important assets.” But good intentions are not good enough to win the game in today’s complex, uncertain, and knowledge-driven environment. The task is to make it real. First, this means getting people to collaborate and provide the means to find the purpose, rather than command and control. Second, to enable leadership teams to provide choice, to raise the awareness for what is important, and to help people to remain focused on the things that matter most. Leadership, systems, and culture frame the performance triangle. It offers both a diagnostic tool to help leaders decode and design the routines, rules, and practices for superior decision making, and a coaching approach with three parts: observation, response, and success. The insights from ten years of research with the diagnostic tool help leaders build organizations for superior innovation and growth. This paper will engage readers in a diagnostic with 10 observation points and 7 questions to help them coach leadership teams and build a working environment where people use their full potential to translate knowledge into action.

Keywords: Performance, Decision Making, Culture, Systems

Organizational Cultures: An International Journal, Volume 12, Issue 2, pp.13-28. Article: Print (Spiral Bound). Article: Electronic (PDF File; 716.662KB).

Lukas Michel

CEO and Partner, SPHERE Advisors AG, Zug, Switzerland

Lukas is the CEO and partner of SPHERE Advisors AG, Switzerland, a partnership of seasoned executives providing independent, unbiased counsel to senior executives of global corporations. With over 25 years of executive experience in various cultures and organizations, he is a leading expert in corporate leadership, decision making, and performance. He helps leaders and their teams recognize the importance of the relationship between good decision making practices, organizational culture, and success. His diagnostic coaching method supports executives to spot and develop the critical capabilities that enable superior corporate leadership. He is fluent in German, English and French. After earning degrees in education and textiles in Switzerland, he pursued further education in management at North Carolina State University in Raleigh, NC, USA, earning a B.S. (Hons.) and M.S. in management. He regularly runs management seminars and publishes in the area of leadership, innovation, and performance. His renowned ShapeToFlow workshops combine diagnosis and leadership coaching with experiences on skies or with golf.