The Influence of Leadership Empowerment Behavior on Organizational Performance

By Sadaf Tallia, Muhammad Awan and Syed Shahzad Khuram.

Published by Organizational Cultures: An International Journal

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Employee empowerment is an expression frequently used in today’s executive circles and it has gained importance in the management policies and practices. The purpose of this study is to determine the conditions under which leaders of organization lend hand in empowerment implementation and sustain its level as per the cultural context of that particular organization and then its overall impact on organizational performance. Data is collected from a sample of 300 middle managers through structured questionnaire and interviews. Results indicate positively significant relationship of employee empowerment sustainability to supervisory support, capable authorities, trust, task clarity, responsibility, co-operative relationships, teamwork, and motivation. Global weighted indices are obtained through the application of Analytical Hierarchical Process (AHP). Results show that the potential or the well-managed factors in sport industry include authorities’ competence, professional attitude, and the concern for the development of their employees. Whereas the potential factors for textile sector are competence, trustworthiness, and abilities of higher authorities. The potential factors for automobiles industry are depicted by competence, hard work of higher authorities, and trustworthiness on their departmental managers. In Pakistan, however, mostly authorities work with directive management instead of providing their employees with added control and discretion over task, rewards and empowerment training. Originality of this study uses multidimensional AHP technique to prioritize factors that influence the leadership empowerment behavior on organizational performance in different business settings within the context of Pakistan.

Keywords: Decision Making, Empowerment, Leadership Behavior, Organizational Culture, Employee Attitude, Trust

Organizational Cultures: An International Journal, Volume 13, Issue 3, October 2014, pp.81-98. Article: Print (Spiral Bound). Article: Electronic (PDF File; 679.105KB).

Sadaf Tallia

MS Scholar, Institute of Management Sciences, Bahauddin Zakariya University, Multan, Punjab, Pakistan

Muhammad Awan

Multan Campus, Air University, Islamabad, Pakistan

Prof. Dr. Hayat M. Awan is Meritorious Professor in Air University, Islamabd, Pakistan. He has graduated from Karachi University and got his PhD (1981) (Operations Management) and MS (1979) degrees both from University of Toronto, Canada. He has been in the field of education for the past three decades and held various senior positions at national and international levels. University of Wisconsin-Madison USA as Assistant Professor, Vice Chancellor Bahauddin Zakariya University, Dean of faculty, and as Professor in BZU.

Syed Shahzad Khuram

Lecturer, Institute of Management Sciences, Bahauddin Zakariya University, Multan, Punjab, Pakistan

Syed Shahzad Khuram is faculty member at the Institute of Management Sciences Bahauddin Zakariya University Multan. He received degree of Masters in Business Administration (By Research) with Majors in Marketing Management and Total Quality Management (2004) from Institute of Management Sciences, Bahauddin Zakariya University Multan, Pakistan & Bachelor in Business Administration (2002) Institute of Management Sciences, Bahauddin Zakariya University Multan, Pakistan.