Considerate Leadership as a Measure of Effectiveness in Medical and Higher Education: Analysis of Supervisory/Managerial Leadership

By Rana Zeine, Cheryl Boglarsky, Edward Daly, Patrick Blessinger, Mary Kurban and Alwyn Gilkes.

Published by Organizational Cultures: An International Journal

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Supervisory/Managerial Leadership characterizes many academic relationships within higher education institutions. Students and trainees in many fields, including healthcare and graduate studies, often experience humiliation and workplace aggression resulting from belittlement, bullying and abusive supervision which reflect defensive organizational cultures. We and others have previously shown that higher education institutions, including medical teaching centers, have detrimentally high levels of aggressive/defensive and passive/defensive cultural styles as measured by the Human Synergistics International Organizational Culture Inventory® (OCI® & OCI-Ideal®) Surveys. Central to effective undergraduate, graduate and post-graduate training are supervisory/managerial leadership practices which are negatively impacted by the current higher education operating cultures. In this paper, we analyze Consideration, one measure of supervisory/managerial leadership that assumes empathy in supportive/participative leadership communications. Faculty and administrators at public and private higher education institutions were surveyed using the Human Synergistics International Organizational Effectiveness Inventory® (OEI®). Results revealed Consideration scores undesirably below both the Historical Average and the Constructive Benchmark in for-profit and not-for-profit higher education institutions. To improve the effectiveness of higher education institutions we recommend changing the dynamics of internal professional interactions by promoting the (a) adoption of Constructive organizational culture norms, (b) application of Individualized Consideration and Positive Affect Transferal behaviors from transformational leadership theory, and (c) institutionalization of path-goal theory-based Considerate Leadership supervision.

Keywords: Consideration, Supervisory Managerial Leadership, Organizational Effectiveness, Organizational Culture, Higher Education, Medical Education

Organizational Cultures: An International Journal, Volume 15, Issue 1, March 2015, pp.1-13. Article: Print (Spiral Bound). Article: Electronic (PDF File; 632.565KB).

Dr. Rana Zeine

Assistant Professor, Basic Medical Sciences, Bonaire campus, Saint James School of Medicine, Kralendijk, Bonaire Caribbean Netherlands, Netherlands Antilles

Dr. Cheryl Boglarsky

Human Synergistics International, Plymouth, MI, USA

Dr. Edward Daly

Community College of Rhode Island, Warwick, RI, USA

Dr. Patrick Blessinger

International Higher Education Teaching and Learning Association, New York, NY, USA

Dr. Mary Kurban

Christ the King Catholic School, Los Angeles, CA, USA

Dr. Alwyn Gilkes

Bronx Community College, New York, NY, USA