University Management and Globalisation: An Examination of the Changing Dynamics in UK Universities

By Seng Kiat Kok, Alex Douglas and Bob McClelland.

Published by The Organization Collection

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Article: Print $US10.00
Article: Electronic $US5.00

The growth of globalisation and commercial orientation within the arena of Higher Education (HE) has changed the dynamics by which traditional public good organisations operate today. Education is no longer seen as solely focusing upon learning and research but rather needs to operate within financial constraints and seeks to embark on industry-linked commercial endeavours.

As education is increasingly marketed across countries globally, with new technologies removing geographical boundaries, this paper intends to highlight the prevalent changes and issues faced by universities within the UK as a product of globalisation. It examines the impact of increased commercialisation alongside the proliferation of ‘managerial’ culture and further discusses the growth of collaborations with industry and other universities in a bid to bolster strategic alliances.

Ultimately utilising results of interview surveys undertaken with a diverse range of staff groups (administrative staff, academics and university management groups) at UK universities, the paper provides a review of the current opinions, difficulties and benefits that arise as a product of the current globalised environment.

The results of this paper indicate growth in the prevalence of commercial agenda as a product of increased globalisation. It highlights uniform agreements and acceptance of this across all staff groups within UK universities and posits that issues related to funding have had an effect on its proliferation. The paper further recognises the need for private-sector techniques within the public services but suggests a balanced approach would be beneficial in its application.

Keywords: UK Universities, Globalisation and Commercialisation, Changing Management, Industry and University Collaborations, Funding

International Journal of Knowledge, Culture and Change Management, Volume 9, Issue 3, pp.71-84. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.525MB).

Dr. Seng Kiat Kok

PhD Student and Sessional Lecturer, Liverpool Business School, Liverpool John Moores University, Liverpool, Merseyside, UK

Seng Kiat, Kok is a PhD student and sessional lecturer at Liverpool John Moores University (LJMU). He has a Bachelors in Business Studies from the University of Wales, Institute Cardiff and Masters Degree in Business Studies from LJMU, where he is currently undertaking his doctoral research on changing archetypes and management structures of UK Universities. He is also a sessional lecturer teaching research methods to undergraduate and postgraduate students at the University. His research interests include examining and evaluating the effects of managerialism and commercialisation on higher education management, commoditization of higher education internationally and in the UK, and motivational aspects of human resource management.

Dr. Alex Douglas

Reader in Service Quality Management, Liverpool Business School, Liverpool John Moores University, Liverpool, Merseyside, UK

Alex Douglas is a Reader in Service Quality Management in Liverpool Business School at Liverpool John Moores University. He is a Fellow of the Chartered Quality Institute, a Chartered Quality Professional, a Senior Member of the American Society for Quality and a Fellow of the Higher Education Academy. He has attended conferences presenting research papers round the world, including Australia, China, Finland, France, Israel, Italy, Mexico, Russia, Sweden, USA and the UK. He has had over 50 articles and research papers published in conference proceedings and a wide range of journals including: Total Quality Management, Managing Service Quality, International Journal of Public Sector Management, Journal of Workplace Learning, Managerial Auditing Journal and TQM Magazine/Journal. He is editor of The TQM Journal.

Dr. Bob McClelland

Reader in Educational Technology / Principal Lecturer in Research Methods, Liverpool Business School, Liverpool John Moores University, Liverpool, Merseyside, UK

Bob McClelland has worked in the UK Higher Education sector for 36 years. He is currently a Reader in Educational Technology and a Fellow of Institute of Statisticians. Initially a Chemist he has lectured in Analytical Science at undergraduate and postgraduate level. For the past twenty years he has lectured in Business Statistics, Decision Making, Management and Research Methods to undergraduates, postgraduates (MA, MBA and executive MBA), Doctoral students and professional courses in Business. He is Head of the Centre for Market Research Technologies and the International Doctoral Programme at Liverpool Business School. Bob’s research is based upon corporate learning, utilizing new and emerging technologies and evaluation of projects. His Doctoral research surrounded evolving e-learning and developing learning blends for Higher Education. He has written several textbooks and has published widely on Learning and Teaching technology issues in Business Education. He undertakes a range of consultancy activities for enterprises, local and national government (more recently in Health and Education), and supervises more than twenty doctoral students in the UK and internationally. He is a Visiting Professor to the MBA/Doctoral programme in Ramkhamhaeng University, Thailand and Adjunt Professor to Shanghai University, Law School.

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