Strategic Management of Performance: An Examination of Public Sector Organizations in the United Arab Emirates
This paper outlines a mechanism for the development and implementation of a strategic performance management framework within government departments in the United Arab Emirates (UAE). The work also addresses corporate performance management for governmental organizations dealing with service and operations with the aim of evaluating existing performance management systems and identifying major issues and challenges affecting their implementation.
This research has enabled the identification of the most appropriate systems and indicators for utilization within all government divisions. Thus, through the use of effective performance management systems, an organization can develop performance related strategies and generate accurate and timely reports pertinent to organizational management activities. Consequently, organizational leaders and senior managers are equipped for decision-making based on proper measures, with the aim of boosting organizational efficiency and productivity.
||Performance, Strategy, Management, UAE
International Journal of Knowledge, Culture and Change Management, Volume 9, Issue 4, pp.123-134.
Article: Print (Spiral Bound).
Article: Electronic (PDF File; 1.178MB).
Lecturer, Faculty of Business, University of Oxford, Saïd Business School, Oxford, UK
Dr. Kasim Randeree is an Oxford University Research Fellow in Saïd Business School, at the BT Centre for Major Programme Management, University of Oxford in England. His research interests are in leadership, organisation studies, project and programme management, corporate reputation, multiculturalism and diversity in the Arabian Gulf region and Islamic perspectives on leadership and management. Academic career includes Visiting Lecturer in Project Management at The University of Manchester (UK); Lecturer in Project Management at The British University in Dubai (UAE), United Arab Emirates University (UAE) and University of Lincoln (UK); Adjunct Professor at the American University in Dubai (UAE) and Assistant Lecturer at the University of Hull (UK). He has published over 100 articles in international journals and conferences and has editorial responsibilities with a number of international publications. Dr Randeree is a Member of the Association of Project Managers and the Institute for Leadership and Management.
The British University in Dubai, United Arab Emirates
Hind Al Youha is a graduate of the Master of Science in Project Management programme at The British University in Dubai, United Arab Emirates.
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