The objectives of this paper and study were to examine the conceptual models of knowledge management, to examine the causal relationship between internal organizational variables and knowledge management, and to examine the causal relationship between knowledge management and competitive intensity. This study surveyed the financial environment by choosing the banking and insurance companies in three major cities in Central Java and Jogjakarta Special Province as the research population (total sample, N=201). The subjects were the branch managers of the said institutions. The results of the study indicated that the null hypothesis which hypothesized that there was no significant difference between the model and the data was confirmed. The study had also demonstrated that the knowledge management activities were part of a system that had some linkages with other variables which contributed towards the achievement of competitiveness through competitive intensity.
|Keywords:||Knowledge Management, Organizational Culture, ICT Usage, Competitive Intensity|
Senior Lecturer, Department of Management, Faculty of Economics, Atma Jaya Yogjakarta University, Yogjakarta, Java, Indonesia
Lecturer, Human Resource Management Group, College of Business, Universiti Utara Malaysia, Sintok, Kedah, Malaysia
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