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The Practice of Knowledge Management in a Government Organisation: Managing the Informal Economy in Yogjakarta City, Indonesia

By Achmad Nurmandi.

Published by The International Journal of Knowledge, Culture and Change Management

Purpose – Drawn from a research study for Indonesian University, this paper aims to examine the knowledge management process in managing urban informal sector as particularly performed by local bureaucrats in Yogyakarta Municipality, a district in Yogyakarta Special Region Province of the Republic of Indonesia.
Design/ methodology/ approach – This study is based upon Karl E. Weick’s framework to explore the application of knowledge management as demonstrated by local bureaucrats in handling the informal sector workers. Data is collected in depth interview with all persons considered as knowledge workers and through a soft system and focus group discussion, and analysed quantitatively in data network technique.
Findings – All local bureaucrats have performed a continuous practice of knowledge management process in managing urban informal sector that effectively work in decision making at grass-root official’s level.
Originality/ value – The practice of knowledge management as particularly performed by local bureaucrats in managing urban informal sector that improved the units network quality and delivered a non-hierarchy governmental organization is presented.

International Journal of Knowledge, Culture and Change Management, Volume 9, Issue 6, pp.31-46. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.499MB).

Dr. Achmad Nurmandi

Lecturer, Government Affairs Department, Faculty Social and Political Science, Muhammadiyah University, Jogyakarta, Jogyakarta, Indonesia