The Practice of Knowledge Management in a Government Organisation: Managing the Informal Economy in Yogjakarta City, Indonesia

By Achmad Nurmandi.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Purpose – Drawn from a research study for Indonesian University, this paper aims to examine the knowledge management process in managing urban informal sector as particularly performed by local bureaucrats in Yogyakarta Municipality, a district in Yogyakarta Special Region Province of the Republic of Indonesia.
Design/ methodology/ approach – This study is based upon Karl E. Weick’s framework to explore the application of knowledge management as demonstrated by local bureaucrats in handling the informal sector workers. Data is collected in depth interview with all persons considered as knowledge workers and through a soft system and focus group discussion, and analysed quantitatively in data network technique.
Findings – All local bureaucrats have performed a continuous practice of knowledge management process in managing urban informal sector that effectively work in decision making at grass-root official’s level.
Originality/ value – The practice of knowledge management as particularly performed by local bureaucrats in managing urban informal sector that improved the units network quality and delivered a non-hierarchy governmental organization is presented.

Keywords: Knowledge Management, Urban Informal Sector, Local Bureaucrats, Knowledge Workers

International Journal of Knowledge, Culture and Change Management, Volume 9, Issue 6, pp.31-46. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.499MB).

Dr. Achmad Nurmandi

Lecturer, Government Affairs Department, Faculty Social and Political Science, Muhammadiyah University, Jogyakarta, Jogyakarta, Indonesia

My job dealing with teaching and research in the university. I studied government affairs at undergraduate level, the Department Of Government Affairs, Faculty of Social and Political Science, Gadjah Mada University. In 1995, I continued to study in master degree at Urban Management and Environmental Management, Asian Institute of Technology. I finished doctoral degree at Indonesian University in Public Administration Department. My research interest in knowledge management for public sector organization.


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