Strategy, Planning, Quality: Well done is Better than well Said: Strategic Planning in the Australian Higher Education Sector

By Karen Treloar and Margaret Jackson.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Between 2002 and 2007, forty two Higher Education Providers were audited by the Australian Universities Quality Agency. These reports provide a wealth of information on current strategy, planning and quality assurance processes activity in Universities. This paper explores the themes of strategy, quality and planning in Australian Universities, providing a snapshot of both current and emerging practices. We also consider the developing sophistication of skills in the areas of strategy, planning and quality in the higher education sector.

Keywords: Strategy, Planning, Quality, Australian Universities, Australian Universities Quality Agency

International Journal of Knowledge, Culture and Change Management, Volume 9, Issue 7, pp.111-128. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.209MB).

Karen Treloar

Audit Director, RMIT University, Melbourne, Victoria, Australia

Karen Treloar commenced work at AUQA on the 1st April 2008 as Audit Director, Non Self-Accrediting Institutions. Karen joined AUQA from the University Technology Sydney where she was Manager, Strategic Planning and Review. Karen has experience in a variety of strategy, public policy and review roles having worked at RMIT and in the area of Post Compulsory Education in the Victorian Department of Education which included a secondment to the Department of Education and Employment in the UK. Karen was awarded a Victorian Public Sector Scholarship to undertake an MBA specialising in public sector management and is currently completing a PhD in the area of the Innovation Economy.

Prof. Margaret Jackson

Director, Law Discipline, School of Accounting and Law, RMIT Business, RMIT University, Melbourne, Australia

Professor Margaret Jackson is Professor in Computer Law and Director, Law Discipline in the School of Accounting and Law. She lectures in e-Business Law and in Commercial Law at postgraduate level. Margaret is the author of Hughes on Data Protection in Australia, and A Practical Guide to Protecting Confidential Business Information, both published by LawBook Co. Margaret has been at RMIT since 1986, during which time she has undertaken a number of roles, including Sub Dean of the Faculty of Business, Head of the Faculty Research Development Unit, and Associate Dean (Research & Professional Development), RMIT Business. For three years, until April 2003, she was the Dean of RMIT Business. She has been Chair and Deputy Chair of the RMIT Education and Training Intellectual Property Committee. Margaret is a member of the Smart Services Co-operative Research Centre and is involved in the research area of e-commerce, privacy and data protection.


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