Key Performance Measure Considerations in Implementation & Policy Design: Assessing the Workforce Investment Act Program

By Robert Wright.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

The purpose of this study was to examine the nature and scope of those variables impacting the level of performance pertaining to post-program participation wage measures for those program participants (dislocated workers) who exited from the Workforce Investment Act (WIA) program during a chosen time period/benchmark. As such, this examination may lead to significant program evaluation gains and provide value to the public. The study data support the conclusion that key WIA employment counseling services intervention can help program clients reenter the workforce if they engage such services sooner, rather than later. The saliency of study’s findings is heightened as the country can be enmeshed in a major recession or when an economic downturn plagues certain U.S-based industries and/or sectors of the global economy.

Keywords: Network, Intergovernmental Relations, Program Evaluation, Workforce Investment Act, Dislocated Workers, Collaboration, Program Measurement

International Journal of Knowledge, Culture and Change Management, Volume 9, Issue 7, pp.89-110. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.279MB).

Dr. Robert Wright

School of Human Services, Suffolk University; Capella University, Boston, MA, USA

Dr. Robert Wright has 20-years of experience in increasingly more responsible positions to envision, develop, and implement innovative programs/policies/grant acquisition strategies impacting public and private sectors, to organize people and events, and to communicate positive ideas and images intended to improve organizational productivity and support innovative decision- making. Dr. Wright has held senior management positions in the areas of public safety, emergency management, and workforce development. Dr. Wright has authored book chapters and journal articles on topics relating to homeland security, public sector collaboration, and implementation. Dr. Wright received his Doctorate in Public Administration from the University of LaVerne, LaVerne, CA., his MPA from Suffolk University, Boston, MA, and his BA in Political Science from the University of Chicago. His research focused upon the implementation of a major federal program. He currently teaches at Suffolk University, Boston, MA as an Adjunct Professor in the MPA Program within the Sawyer Business School as well as at Capella University where he teaches public administration courses. Areas of expertise concern Leadership, Public Sector Collaboration, and Emergency Management.


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