This paper examines knowledge creation and knowledge and information flow in practice within a higher education environment. The research is focused on a case-study, and is based on the systematic collection and analysis of data from a single study in which 20 semi-structured interviews, a questionnaire and documentation were analysed. In particular, the research involves a bottom-up and top-down analysis of the interview data, which resulted in a model and framework being proposed. The bottom-up analysis resulted in a ‘Cyclical Model of Knowledge and Learning’, whilst the top-down analysis led to ´The Knowledge Cube´ which further developed Nonaka, Toyama, & Konno’s (2000) unified theory of knowledge creation. It is argued that the unified model is underdeveloped in the light of virtual interactive media. To address this issue a framework for a virtual interactive educational environment was therefore proposed. Ultimately this helps our understanding of the knowledge creation and learning processes within both the virtual and physical educational environment. This paper concludes with a series of reflections on the process of applying this type of theory in a real life situation and the analysis shows up some interesting conclusions.
|Keywords:||Case-study, Nonaka, Knowledge Management, Knowledge Creation Theory, Intellectual Capital, Learning, Higher Education, Models and Frameworks, The Knowledge Cube, The Cyclical Model of knowledge|
Researcher, School of Computing Engineering and Information Science, Northumbria University, Newcastle Upon Tyne, UK
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