Reconfiguring IT and the Cultural Dimension in Knowledge Management Practices

By Fahmi Ibrahim and Stephen Barr.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Two perspectives exist in the emerging field of knowledge management (KM). In objectivist perspective, IT predominantly influences KM practices. In the other perspective which is practice-based perspective, organisational culture is the major influence. For KM to contribute effectively to organisational strategy that can lead to the added value, organisations must build up and strengthen the linkage between these two perspectives and influence. The purpose of the present research is to investigate and to address the way in which KM practices are being implemented and suggest a hybrid approach to provide for a balanced strategy in terms of KM practices which is crucial for successful KM implementation. It is important for KM practitioners to understand how certain perspective and influence to KM can lead to different KM strategy and can result in disintegrated between various KM practices in organisations. The research involves in-depth qualitative interviews with the Senior Manager of UK car manufacturing organisations which was purposely selected for data collection and thematic analysis procedure was employed for data analysis. Since the research is based on single research setting/context, the findings have limitations in terms of generalisability.

Keywords: Knowledge Management, IT, Organisational Culture, Hybrid Approach, UK Car Manufacturing Industry, In-depth Interviews

International Journal of Knowledge, Culture and Change Management, Volume 9, Issue 11, pp.27-44. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.267MB).

Dr. Fahmi Ibrahim

Researcher, Strategy, Innovation & Enterprise, Caledonian Business School, Glasgow Caledonian Univeristy, Glasgow, Scotland, UK

Fahmi Ibrahim is a Researcher and has completed his PhD entitled ‘Investigation of Knowledge Management (KM) Practices in UK Light Vehicle Manufacturing Industry: Conceptualisations of Theory and Practice’ from the Division of Strategy, Innovation & Enterprise (SIE), Glasgow Caledonian University, UK. He obtained his MSc in Business Information Technology Systems (BITS) from Graduate School of Business, University of Strathclyde, UK. His research focuses on KM and adding value, and the interface of KM and Intellectual Capital Management with the emphasis on management-measurement concept. He is a reviewer for Knowledge Management Research & Practice (KMRP) journal, Journal Information &Knowledge Management (JIKM), Associate Editor for International Journal of Knowledge, Culture & Change in Organisations and reviewer for Electronic Journal Business Research Method (EJBRM).

Stephen Barr

Head of Division, People Management & Leadership, Caledonian Business School, Glasgow Caledonian University, Glasgow, Scotland, UK

Stephen Barr is an Acting Head of Department People Management & Leadership, Glasgow Caledonian University.


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