Understanding Technologist Culture to Manage eCommerce

By Jason Caudill.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Much attention has been given, for many years, to the changes that technology is bringing to business. eCommerce, social network marketing, and information security are all common topics in the business literature. What has been largely lacking in the literature, however, is a discussion of how the specialists in these new technology disciplines are different from the more traditional business disciplines.

While there are many different terms that may be applied to individuals working with technology in a business, the title of technologist spans all of their activities. Technologists, in many environments, have their own, unique corporate subculture. The very nature of their work, and the personalities attracted to such work, make them different from their business peers.

Given the importance of technology to today's business it is easy to conclude that the employees responsible for maintaining and improving a firm's technology are important to the firm's success. In order to foster such success managers must understand how these new specialists work and how their culture functions. The purpose of this session is to introduce attendees to the unique aspects of technologist culture and present concepts about how management of such specialists is unique.

Keywords: Technology, eCommerce, Management, Corporate Culture

International Journal of Knowledge, Culture and Change Management, Volume 10, Issue 2, pp.127-138. Article: Print (Spiral Bound). Article: Electronic (PDF File; 597.391KB).

Dr. Jason Caudill

Assistant Professor of Business, Department of Management Information Systems, School of Business, Carson-Newman College, Jefferson City, TN, USA

Dr. Jason Caudill holds a BS in business, an MBA, and a PhD in Instructional Technology from the University of Tennessee. Currently he works as an Assistant Professor of Business teaching both Management Information Systems and Management at Carson-Newman College. Dr. Caudill’s work experience includes several years in information technology and also extensive experience in online education, both designing and teaching online courses. Dr. Caudill’s research interests include technology management, the integration of technology into organizations, and online education.


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