Change is the New “in”: Who Resists Change?

By Saima Ijaz, Tony Vitalis and Jan Lockett-Kay.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

The “change” literature asserts that 70-75% of all organizational change endeavors either fall short of expectations or completely fail. Similarly the Fortune 500 executives see “resistance to change” as their principal obstruction for successful change management implementation. However despite these observations change is all pervasive in today’s era and general perception is that society, organizations indeed the whole world is in the process of constant change therefore the claim that resistance hinders change needs further investigation. The literature on “resistance to change” on the other hand in the last decade illustrates more divergence than convergence which has resulted in creating chaos in its conceptualization and implications. This demands more efforts by the theorists to integrate the prevalent knowledge and reach to the benefits of it. It has been found out that employees made 1.9 positive statements about change for every negative statement. This finding seems to hold truth when advancement and adoption of new technology rates are observed. This paper aims to investigate where did or does this acceptance begins to a level that “Change” is translated in terms of necessity and what position does resistance to change holds in this scenario. This paper also brings attention to the idea that an ongoing demographic shift in terms of aging and shrinking population poses a critical challenge for most industrial countries; therefore there is a need to identify the patterns that are arising within these shifts for being able to constructively and successfully embed the change within the organizations to fit the changing requirements.

Keywords: Change, Resistance to Change, Demographic Shift

International Journal of Knowledge, Culture and Change Management, Volume 10, Issue 4, pp.91-98. Article: Print (Spiral Bound). Article: Electronic (PDF File; 575.886KB).

Saima Ijaz

PhD Scholar, Department of Management, College of Business, Massey University, Palmerston North, New Zealand

Saima is a PhD scholar at Massey University and has been awarded a scholarship from the Higher Education Commission of Pakistan for her Doctoral studies

Prof. Tony Vitalis

Professor, Department of Management, College of Business, Massey University, Palmerston North, New Zealand

In 2008 Prof. Vitalis was awarded the Massey University Research Medal -Supervisor. Prof. Vitalis is the recipient of the New Zealand Ergonomics Society President’s Award for outstanding contributions to the advancement of ergonomics in New Zealand. Prof Vitalis is also affiliated with Chartered Engineer, is the member of the Institute of Mechanical Engineers, is the Registered Member of the Ergonomics Society and is the Patron of the NZ Ergonomics Society.

Dr. Jan Lockett-Kay

Senior Lecturer, Department of Management, Massey University, Palmerston North, New Zealand

Dr. Jan Lockett-Kay has worked in senior management positions in the health and tertiary education sectors. She is a former Regional Manager for Southern Cross Hospitals. In this role she had responsibility for the overall management of a number of hospitals as well as nation-wide projects. During her time at UCOL she held the positions of Head of the Faculty, Nursing and Health, and Director of the New City Campus Development. As a registered nurse Jan worked in public health, mental health and acute medical/surgical settings She is currently on the Board of the MASH Trust - a not for profit organization which provides rehabilitation and recovery support services to the long term mentally ill and people with physical and intellectual disability. She is also a Trustee for the Whaioro Trust. This joint Ngati Raukawa / MASH trust provides supported employment to Māori with long-term mental illness. Jan is the member of and is affiliated with Academy of Management, Public Health Association (Chair Central Districts Branch) and Member SHAPE (Society for Health Administration Programmes in Education.

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