How Human Resource Management and Human Capital Management Influence Corporate Social Responsibility (CSR)

By Johanna Maksimainen and Pertti Saariluoma.

Published by The Organization Collection

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Article: Print $US10.00
Article: Electronic $US5.00

Corporate social responsibility, or CSR, is a vital issue for corporations today. Values that CSR includes, guide many essential management choices and also create, in many respects, the corporate public image. The results of our previous analyses indicate that respondents in higher organizational level consider Corporate Social Responsibility (CSR) to be a more important factor in their work than do the employees in lower levels. The results suggest there is a communication gap in the organizations with respect to CSR knowledge. In order to understand better the nature of this gap, we investigated the relation of two management paradigms, human resource management (HRM) and human capital management (HCM), to CSR. Our results illustrate that there is a strong association between the two and CSR. However, it is also evident that the two managing approaches have somewhat different focuses. While HRM concentrates on external and organizational aspects of management, HCM emphasizes internal employee relations. This means that the two management approaches are not contradictory but can support each other in improving CSR in corporations.

Keywords: Corporate Social Responsibility (CSR), Human Capital Management (HCM), Human Resource Management (HRM), Mental Contents

International Journal of Knowledge, Culture and Change Management, Volume 10, Issue 5, pp.111-126. Article: Print (Spiral Bound). Article: Electronic (PDF File; 674.188KB).

Dr. Johanna Maksimainen

Senior Assistant, Cognitive Science, Department of Computer Science and Information Systems, Faculty of Information Technology, University of Jyväskylä, Jyväskylä, Finland

Johanna Maksimainen is a PhLic and PhD candidate in cognitive science at the University of Jyväskylä, Finland. Ms. Maksimainen is currently a senior assistant in cognitive science. Her main research interests are related to different aspects of ICT-ethics, especially to the questions of freedom of speech and human rights in virtual context, and values in technology design.

Dr. Pertti Saariluoma

Professor, Cognitive Science, Department of Computer Science and Information Systems, Faculty of Information Technology, University of Jyväskylä, Jyväskylä, Finland

Pertti Saariluoma is a professor of cognitive science in the University of Jyväskylä, Finland. He has studied and visited over the year in Oxford University, Carnegie-Mellon University, Cambridge University, IIASA, Luxemburg and University of Granada.

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