Self-efficacy and Counseling Competency

By Amla Salleh, Rorlinda Yusof and Noriah Mohd Ishak.

Published by The Organization Collection

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Article: Print $US10.00
Article: Electronic $US5.00

The paper reports a study on how school counselors generate and use Self-efficacy in their
work. A case study was carried out to explore the school counselor’s ability to generate and use Self-
Efficacy while providing guidance and counseling services in schools. The study was a part of a project
to survey school counselors’ competency. Four subjects were selected from the sample of the project
which involved three hundred full time secondary school counselors from six districts in the state of
Selangor (Malaysia). The subjects were asked to participate in an in-depth interview which employed
Life Career Assessment procedure as the interview protocol. The data was analyzed using the Browse
Nodes, Assay Scope, Matrix Intersection, Document Attribution and Explore Model, Pattern Matching
and Explanation Building Technique. The analysis produced seven main categories of generating Self-
Efficacy among school counselors. Results of the study revealed that the generating of Self-Efficacy
is implicitly embedded in a holistically self-development process, the environmental stimuli resources
and the clear perception of role as a full time school counselors. The results also shows that Self-Efficacy
is used while school counselors generate critical thinking, initiate action plan, create self endurance,
and develop the direction for carrier pathway. The study has proven that Self-Efficacy functions
as a mechanism in motivating emotional intelligence to generate commitment towards the guidance
and counseling services. The implications of these findings for the counseling practice are also discussed.

Keywords: School Counselors, Life Career Assessment Procedure, Self-development, Critical Thinking, Guidance

International Journal of Knowledge, Culture and Change Management, Volume 10, Issue 6, pp.61-72. Article: Print (Spiral Bound). Article: Electronic (PDF File; 632.584KB).

Prof. Amla Salleh

Professor, Faculty of Education, Universiti Kebangsaan Malaysia, Bangi, Selangor, Malaysia

Amla Salleh is a professor at Faculty of education. Her specialization is in counselor education and training and her interest includes student development and learning.

Dr. Rorlinda Yusof

Lecturer and Head of Guidance and Counseling Unit, 1. Department of Student Affairs, Institut Pendidikan Guru Kampus Ilmu Khas, 2. Department of Education, Institut Pendidikan Guru Kampus Ilmu Khas, Faculty of Education, Institut Guru Kampus Ilmu Khas,Kuala Lumpur, Kuala Lumpur, Malaysia

I have been in education line for almost twenty years. Starting my professional career as a secondary school teacher, teaching Economy subject and hold a post as The Head of Disciplinary Board for six year. My exposure dealing with various kind of adolescents' discipline problems, adolescence self-development and character building lead me to seriously involved with Guidance and Counseling Board. My deep interest in human development had drives me to further studies in Master of Education In Guidance and Counseling at University of Malaya Kuala Lumpur, which was apart from my first degree in Business Administration majoring in Marketing from Central Michigan University. After finished my studies, I was posted to The Teacher's Training College in Kuala Lumpur as a lecturer in Education Department, teaching Psychology, Sociology, Guidance and Counseling, Leadership, Learning and the Learners, for different levels such as Diploma In Education, Foundation Program for Degree Education Programme, Education Degree Program for Pra and In Service Teacher. On the fifth years service at Teacher Training College, I was offered a full time scholarship by The Malaysia Ministry of Education to pursue my doctorate Degree in Guidance and Counseling. I was granted a PhD in 2009 from University Kebangsaan Malaysia. My focused of interest now are more on the area of Emotional Intelligent and leadership character building. Now I continue to serve The Teacher Training College as a lecturer as well as a counselor at The Student Affairs Department.My expertise cover the area of Guidance and Counseling, Emotion-Focused Therapy and Leadership Training.

Dr. Noriah Mohd Ishak

Associate Professor, Faculty of Education, Universiti Kebangsaan Malaysia, Bangi, Selangor, Malaysia


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