Free Cloud-based Services: Menace or Aid?

By Peter Géczy, Noriaki Izumi and Kôiti Hasida.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Cloud-based services refer to web-based services with distributed data management and/or computing resources. They range from simple data storage, throughout communication tools such as web-based e-mail or short message broadcasts, to complex sets of services supporting processes within organizations—such as project management and collaboration. There is a broad variety of both free and paid cloud-based services with costs linked to resource consumption or cross-subsidies. Both organizations and individuals are users. While free cloud-based services may appear to offer cost and resource saving opportunities for organizations, generally, they lack adequate security and privacy measures. Valuable organizational and individual information and data are transferred to third parties. Information and data are available for direct or indirect exploration—resulting in a loss of significant competitive advantage for organizations. Proper utilization of cloud-based services requires balancing a number of factors ranging from usability, throughout security, to legal aspects. We elucidate several pertinent factors for organizations and highlight relevant strategic concepts. They provide actionable knowledge for managers and information technology officers in order to efficiently utilize free cloud-based services—benefiting both organizations and providers.

Keywords: Cloud-based Services, Cloud Computing, Web Services, Providers, Information Management, Knowledge Management, Actionable Knowledge

International Journal of Knowledge, Culture and Change Management, Volume 10, Issue 8, pp.1-10. Article: Print (Spiral Bound). Article: Electronic (PDF File; 683.796KB).

Dr. Peter Géczy

National Institute of Advanced Industrial Science and Technology (AIST), Tokyo, Japan

Dr. Noriaki Izumi

National Institute of Advanced Industrial Science and Technology (AIST), Tokyo, Japan

Dr. Kôiti Hasida

National Institute of Advanced Industrial Science and Technology (AIST), Tokyo, Japan


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