Net Generation and Management: New Workers and Trust

By Arlene J. Nicholas.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

The Net-generation, also known as Millennials or Generation Y, is currently encountering hard economic times. This could be due to a family members' loss of a job or 401k savings, a foreclosure, making do with less, or through observing these problems in national headlines and class topics. The overcompensation of executives, scandals of corporate pyramid schemes, bank failures, fallen administrators and high unemployment rates are part of their daily news. Will this affect the Net-generation’s level of trust toward management in organizations? Will they expect to be treated fairly? This information is important for organizations to understand as significant predictors of trust in management have been found to lead to significant outcomes in turnover intent and commitment (Connell, Ferres, & Travaglione, 2003). Retaining workers is beneficial to companies for continuity of knowledgeable employees and decreased hiring costs. This paper discusses the Net-generation’s attitude toward employment and employers. Net-generation college students were surveyed for their perceptions of their employment experiences and expectations regarding trust in management and procedural justice.

Keywords: Net-generation, Trust, Management, Procedural Justice

International Journal of Knowledge, Culture and Change Management, Volume 10, Issue 10, pp.1-10. Article: Print (Spiral Bound). Article: Electronic (PDF File; 804.086KB).

Dr. Arlene J. Nicholas

Assistant Professor, Business Studies and Economics Department, Salve Regina University, Newport, RI, USA

Dr. A.J. Nicholas is a full time faculty member of Salve Regina University teaching undergraduate courses in Management including Organizational Behavior, Human Resources, Business Communications, and Business Research. These courses also include a Service Learning credit option for students to engage in service for non-profits by utilizing the skills learned from class. Dr. Nicholas also teaches graduate Human Resources on campus and through interactive online courses. Research interests include generational studies focusing on the Net Generation, work/life balance, teleworking and service learning. Presentations of papers on these researched topics have been done at conferences and as an invited speaker for local and international organizations.


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