The Social Dimension of a Knowledge Management Approach: The Case Study of a French Competitive Cluster

By Chokri Zanzouri, Jean-Jacques Pluchart, Jean-Paul Bernard and Guy Joignaux.

Published by The Organization Collection

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Article: Print $US10.00
Article: Electronic $US5.00

The competitiveness cluster, a French cluster, was implemented through an ambitious specific approach in order to develop an innovation economy and to struggle the delocalization threat. The innovation aimed by the competitive cluster constitutes a recurrent theme in Knowledge Management (KM). The objective of this paper is to analyze the importance of social dimension as a “key to success” in the implementation of KM approach and practice within the competitive cluster. The empirical analysis, case study of a cluster using some KM tool, permits to identify a critical role of the social aspect in the success of the KM technique. This role is more significant within the three strategic objectives of a KM approach namely the knowledge capitalization, sharing and creation.

Keywords: Knowledge Management, Knowledge, Competitive Cluster, Social Network

International Journal of Knowledge, Culture and Change Management, Volume 10, Issue 11, pp.1-14. Article: Print (Spiral Bound). Article: Electronic (PDF File; 689.315KB).

Dr. Chokri Zanzouri

Research Student and Temporary Lecturer, University Paris 1 Panthéon-Sorbonne, Amiens, Paris, France

Prof. Jean-Jacques Pluchart

Professor in Management Sciences, University Paris 1 Panthéon-Sorbonne, Paris, Paris, France

Jean-Paul Bernard

Professor in Sciences management, IAE - University Picardie Jules Verne, Amiens, France

Guy Joignaux

Acting manager, INRETS, Lille-Villeneuve d'Ascq, France


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