The competitiveness cluster, a French cluster, was implemented through an ambitious specific approach in order to develop an innovation economy and to struggle the delocalization threat. The innovation aimed by the competitive cluster constitutes a recurrent theme in Knowledge Management (KM). The objective of this paper is to analyze the importance of social dimension as a “key to success” in the implementation of KM approach and practice within the competitive cluster. The empirical analysis, case study of a cluster using some KM tool, permits to identify a critical role of the social aspect in the success of the KM technique. This role is more significant within the three strategic objectives of a KM approach namely the knowledge capitalization, sharing and creation.
|Keywords:||Knowledge Management, Knowledge, Competitive Cluster, Social Network|
Research Student and Temporary Lecturer, University Paris 1 Panthéon-Sorbonne, Amiens, Paris, France
Professor in Management Sciences, University Paris 1 Panthéon-Sorbonne, Paris, Paris, France
Professor in Sciences management, IAE - University Picardie Jules Verne, Amiens, France
Acting manager, INRETS, Lille-Villeneuve d'Ascq, France
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