Knowledge Transfer Partnership: A Case Study from the Building Industry

By Paul Crowther.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

In spite of many IT issues being regarded as solved problems by the academic community these solutions are not readily finding their way into business and industry. Likewise, academics are not always fully aware of the issues facing industry in terms of culture change and barriers to the adoption of new (and not so new) technologies.
This is particularly so with SME’s (Small to Medium Enterprises) who rarely have a dedicated IT support and are less likely to engage with universities. A trend here is to develop personalised systems, often based on Excel spreadsheets. This paper will examine a case study based on a classic Knowledge Transfer Partnership within the building industry which highlights problems of managing and sharing knowledge in an SME and the issues involved in change where new processes are introduced. Relevant applicable knowledge management frameworks are examined in terms of dissemination within a company and the knowledge transferred back to the academic partner.

Keywords: Knowledge Management, Knowledge Transfer, Change Management, Process Reengineering

International Journal of Knowledge, Culture and Change Management, Volume 11, Issue 1, pp.61-72. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.522MB).

Dr. Paul Crowther

Head of Postgraduate Taught Programmes, Faculty of Arts, Computing, Engineering and Sciences, Sheffield Hallam University, Sheffield, South Yorkshire, UK

I have been involved in research and teaching in knowledge management since arriving at Sheffield Hallam University in 2001. Prior to that, the main focus of my research was knowledge acquisition for expert systems. For the last 2 years I have been involved in the government funded knowledge transfer partnership programme. As part of this work I have been studying the applicability of knowledge management frameworks in small to medium sized enterprises (SME’s).

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