Transformational Leadership, Perceived Organizational Support, and Employee Engagement as Predictors of Job Satisfaction and Organizational Commitment

By Prabhakar Venugopal Gantasala and Ram Padmakumar.

Published by The International Journal of Knowledge, Culture and Change Management

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Organizations are increasingly concerned about employee’s commitment to their jobs and to organizational goals. Also of interest is the level of job satisfaction amongst employees that is essential for retention and consistent contribution. Transformational leadership, perceived organizational support, perceived supervisor support and employee engagement are ingredients to achieving a committed and satisfied workforce. In an ever-changing work environment and confronted with randomized change in today’s business environment employees expect transformational leaders to take charge and lead the way. The impact of perceived organizational support on job satisfaction and organizational commitment is being studied. It is therefore envisioned to assess in this study the influence of perceived supervisor support on job satisfaction and organizational commitment. The affect component of employees being engaged are being satisfied, involved, empowered and committed. It is therefore imperative to study employee engagement as an important dimension contributing to job satisfaction and organizational commitment. Analysis of data captured from a student and snowball sample across industries in Jordan suggests that: (1) Transformational leadership has a positive influence on job satisfaction and organizational commitment, (2) Perceived organizational support influences employee job satisfaction and organizational commitment, (3) Intriguingly, perceived supervisor support does not influence job satisfaction and organizational commitment, (4) Employee engagement has a positive impact on job satisfaction and organizational commitment, (5) The interactional influence of transformational leadership and POS on perceived supervisor support and in turn on job satisfaction and organizational commitment is not supported, (6) The interactional influence of transformational leadership and POS on employee engagement and in turn on job satisfaction and organizational commitment is not supported. This paper addresses these relationships in Jordanian industry and is not longitudinal design and therefore the readers should be cautious in generalizing the results.

Keywords:	Transformational Leadership, Perceived Organizational Support (POS), Perceived Supervisor Support (PSS), Employee Engagement, Job Satisfaction, Organizational Commitment

International Journal of Knowledge, Culture and Change Management, Volume 11, Issue 1, pp.115-134. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.206MB).

Dr. Prabhakar Venugopal Gantasala

Department Assessment Director & Assistant Professor, School of Business Management, New York Institute of Technology, Amman, Jordan

Currently working as Professor in the School of Business, New York Institute of Technology, Amman, Jordan, I have fifteen years experience of working with different Business Schools in teaching, research and consultancy. I have been conferred with the Prof.K.Venkat Reddy gold medal in MBA for the batch 1992-1994 by S.K. University. I have been awarded with Doctor of Philosophy in Management for my dissertation titled ‘Organizational Culture and Network Embeddedness’. I possess to my credit a bachelors degree in law with Labor legislations as specialization. I have published fifteen articles in different Journals and presented my research work in Human Resource Management, Knowledge Management, and Organizational Culture in various International Conferences including one in the International Colloquium on Business and Management, Bangkok, presented papers at the Cambridge University, Oxford University, United Kingdom and the Harvard University, MA, USA. Have also undertaken consultancy work for the Ministry of Labor, Jordan and the Government of Andhra Pradesh, India.

Ram Padmakumar

Director of Experiential Education & Associate Professor, School of Management, New York Institute of Technology, AMMAN, Jordan

I am currently associated with New York Institute of Technology as a Professor in HR & OB with the School of Management. I am a Doctorate in Management from the University of Mumbai with more than 25 years of experience in teaching, research and consulting. I have been associated with the University of Mumbai, NIZWA College of Technology, Oman under the Ministry of Manpower, Sultanate of Oman, RMIT University, Vietnam and currently with the New York Institute of Technology, Amman, Jordan.

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