Global Perspectives on Knowledge Sharing: Investigating Malaysian Online Community Behaviour

By Nor Intan Saniah Sulaiman and Maria Edith Burke.

Published by The Organization Collection

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Article: Print $US10.00
Article: Electronic $US5.00

This paper reports on an exploration of the critical success factors of knowledge sharing behaviour among Malaysian undergraduate students. The paper presents an overview of knowledge and knowledge sharing and then presents empirical case study evidence. The two case studies that were identified as accessible and important were that of the Malaysian undergraduate communities in Manchester, United Kingdom and that of a similar undergraduate community in Kuala Lumpur, Malaysia. The research explored concerns about knowledge sharing behaviour and successful communication. This is an area which is of particular interest to the Malaysian government and so will have practical applications in the future.

Keywords: Knowledge Sharing, Knowledge Management, Malaysian Online Communities

International Journal of Knowledge, Culture and Change Management, Volume 11, Issue 4, pp.45-56. Article: Print (Spiral Bound). Article: Electronic (PDF File; 783.877KB).

Nor Intan Saniah Sulaiman

Academic, University of Salford, UK

Dr. Sulimain has considerable experience of teaching in higher education at Universities in Malaysia. She has recently undertaken and successfully completed her PhD studies at the University of Salford, UK. She is an expert in global knowledge management and in particular in knowledge sharing communities.

Dr. Maria Edith Burke

Senior Lecturer, Salford Business School, University of Salford, Greater Manchester, UK

Dr. Burke’s research is based in the area of Information Management. She currently holds a position at the University of Salford’s Business School within the Information Systems Group which was awarded a 6* rating in the 2001 Research Assessment Exercise. In addition she is a Visiting Fellow at the Jagiellonian University in Poland and has held visiting posts with the Eotvos Lorand University, Budapest, Budapest University of Technology and the Nicholas Copernicus University in North Poland. This work has led to two books; keynote speeches at international conferences; a significant number of conference papers and related book chapters. She was recently appointed as a member of the ESRC, and is a member of the Editorial Board for the journals Management Decision; Journal of Documentation; New Library Review and the International Journal of Electronic Marketing and Retailing. She also reviews for other relevant journals including the Journal of the American Society of Information Science and Technology. Dr. Burke’s specific teaching and research interests are in information fulfilment; business intelligence and strategies, knowledge management, the knowledge economies and the way in which organization structures and strategies are developing within the transitional economies of Central and Eastern Europe.


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