When do Procedural and Distributive Justice Interact to Influence Contextual Performance

By Chi-Tung Tsai, Wen-Wei Tseng and Yao-Chin Wang.

Published by The Organization Collection

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Article: Print $US10.00
Article: Electronic $US5.00

Prior research has documented inconsistent results in terms of the process–outcome interaction. In order to clarify the inconsistencies, we propose a three-way interaction effect model based on sense-making perspective to clarify when distributive and procedural justice interaction influences contextual performance. Multisource data were collected from 212 hospitality employees. Hierarchical regression analyses were conducted to test the hypotheses. The results showed that distributive justice, procedural justice, and organizational crisis management interact jointly to influence contextual performance. Specifically, the distributive justice had more of a negative impact on employee contextual performance when procedural justice was high rather than low. This pattern was most pronounced for employees who perceived the low organizational crisis management. Theoretical and practical implications are also discussed.

Keywords: Distributive Justice, Procedural Justice, Organizational Crisis Management Contextual Performance

International Journal of Knowledge, Culture and Change Management, Volume 11, Issue 4, pp.87-106. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.446MB).

Assoc. Prof. Chi-Tung Tsai

Director, Graduate Institute of Human Resource Management, National Changhua University of Education, Changhua, Taiwan

An Associate Professor in the Graduate Institute of Human Resource Management at National Changhua University of Education, Taiwan. Received PhD from the Department of Business Administration at National Taiwan University. Research interests include organizational behaviour and human resource management. Research has been published in some journals, such as Journal of Management, NTU Management Review, and Chinese Journal of Psychology. Research has also been presented in some international conference such as International Council on Hotels Restaurants and Institutional Education Conference, International Conference on Business and Information, and Asia-Pacific Council on Hotels Restaurants and Institutional Education Conference. Has been a reviewer in some journals and conference such as Journal of Management and Academy of Management conference.

Wen-Wei Tseng

Doctoral Student, Graduate Institute of Human Resource Management, National Changhua University of Education, Changhua, Taiwan

A doctoral student in the Graduate Institute of Human Resource Management at National Changhua University of Education, Taiwan. Research interests include organizational behaviour and human resource management.

Yao-Chin Wang

Graduate Student, Graduate Institute of Human Resource Management, National Changhua University of Education, Changhua, Taiwan

A graduate student in the Graduate Institute of Human Resource Management at National Changhua University of Education, Taiwan. Research interests include leisure and human resource management.

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