Influence of Formalization on Effective Knowledge Management in a Creative Organization

By Lina Girdauskiene and Asta Savaneviciene.

Published by The Organization Collection

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Article: Print $US10.00
Article: Electronic $US5.00

A creative organization is a knowledge intensive organization which distinguishes itself for its origin in individual artistic creativity, skills and talent, which are used for new knowledge creation and innovation implementation. Effective utilization of these characteristics exploitation requires corresponding managing instruments which create proper conditions for individual creativity potential development and use for knowledge creation. A creative organization also must have a determined structure and formalized management methods. Moreover, regulation, rules and various prohibition kill creativity, being especially sensitive for artistic employees who need freedom for their self realization and creative products creation. This paper aims to identify and evaluate how formalization impacts knowledge management process in a creative organization?
Theoretical background was prepared by description, analysis, comparison and the synthesis of scientific literature, the empirical quantitative research was done in Lithuanian creative organizations. The main conclusion of the research is that creative organization formalization is low where no knowledge base and knowledge evaluation system are applied, knowledge is rarely preserved in documents, knowlegde transfer takes an informal way during dinner breaks and ICT are rarely used. So, we can make a conclusion that formalization influences knowledge management process directly: the lower formalization is, the more rarely knowledge is preserved; low formalization creates favourable conditions for idea generation, creativity and new knowledge creation.

Keywords: Knowledge Management, Creative Organization, Formalization

International Journal of Knowledge, Culture and Change Management, Volume 11, Issue 6, pp.11-28. Article: Print (Spiral Bound). Article: Electronic (PDF File; 3.614MB).

Lina Girdauskiene

Assistant, Management Division, Department of Management and Economics, Kaunas University of Technology, Kaunas, Lithuania

Lina Girdauskiene is a lecturer in Kaunas University of Technology. Her research areas are knowledge management, creative industry, and human resource management.

Dr. Asta Savaneviciene

Professor, Economics and Management Department, Kaunas University of Technology, Kaunas, Lithuania

Dr. Asta Savaneviciene is a professor in Kaunas University of Technology. Her research areas are strategic management, human resource management,and knowledge management.


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