Diversity Assessment Tools: A Comparison

By Wendy Cukier and Shelley Smarz.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Effectively managing diversity not only allows organizations to attract and retain well-qualified employees, but also helps develop the flexibility to respond to the demands of increasingly diverse markets. While much has been written about how to address diversity in human resource practices (recruitment, retention, and professional development), less has been written about how to develop strategies to leverage diversity in other areas. To help organizations assess their diversity strategies, this paper proposes the Diversity Assessment Tool (DAT); it reviews the dimensions of the DAT and compares it to six other diversity lenses.

Keywords: Diversity Assessment, Diversity Lens, Diversity Management

International Journal of Knowledge, Culture and Change Management, Volume 11, Issue 6, pp.49-64. Article: Print (Spiral Bound). Article: Electronic (PDF File; 890.573KB).

Dr. Wendy Cukier

Professor, Founder, Diversity Institute in Management and Technology, Ryerson University, Toronto, Ontario, Canada

Dr. Wendy Cukier is recognized as one of Canada’s leading authorities on emerging technologies as well as on diversity. With over 20 years of experience consulting to industry and government, she has presented and published over 200 papers and articles, and is a regular contributor to trade press and leading media. She is also the founder of Ryerson University’s Diversity Institute and is active with a wide range of professional and community organizations. In addition to this work, she is president and co-founder of the Coalition for Gun Control and a founding member of the International Action Network on Small Arms. Dr. Cukier has been awarded the Canadian Criminal Justice Public Education Award (2000), the Canadian Public Health Association Award of Merit (1996), the YWCA Woman of Distinction Award (1996), the Ryersonian of the Year Award (1996), and in 1996 shared the Canadian Direct Marketing Association’s Silver Medal. She was also named as one of University of Toronto’s “100 Alumni Who Shaped the Century”. In 1999 she received one of Canada’s highest civilian honours, the Governor General’s Meritorious Service Cross. Recently, the Globe and Mail recognized her achievements by naming her as one of their “25 Transformational Canadians”.

Shelley Smarz

Research Analyst, Diversity Institute, Ryerson University, Toronto, Ontario, Canada

Shelley Smarz is a research analyst with the Diversity Institute at Ryerson University. After completing her undergraduate education at McMaster University in sociology and English/cultural studies, she attended Brock University to complete a MA in popular culture. Her major research paper was a feminist analysis of the representation of comic book super heroines in both comic book texts and their movie adaptations. During her time at Brock, she also attended a number of conferences, presenting on a number of different topics. After a brief period, during which time she managed a comic book store, she attended Ryerson’s Ted Rogers School of Management to complete a MBA. For her major research paper she analysed and evaluated the Diversity Audit Tool (DAT) that was developed by Dr. Cukier, applying it to two different sectors (police and financial services) than the one it had been developed for (information and communications technology). Since that time, she has helped to evaluate its use in several other sectors. She graduated with a specialization in human resources management in the fall of 2010. In addition to her work at the Diversity Institute, Shelley is a columnist for the website, Comic Book Daily.


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