Real Experiences in Implementing Knowledge Management: Using Action Research

By Shankar Sankaran, Simon Walker, Paul James, Michelle Mau and Martin Orr.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

This colloquium will describe the experiences of four managers implementing knowledge management using action research.

Keywords: Knowledge Management, Action Research, Telecommunications, Public Sector, Doctoral Research

International Journal of Knowledge, Culture and Change Management, Volume 5, Issue 3, pp.99-106. Article: Print (Spiral Bound). Article: Electronic (PDF File; 873.282KB).

A/Prof. Shankar Sankaran

Associate Professor Shankar Sankaran teaches knowledge management in MBA programs and supervises students researching in knowledge management for their doctoral research. He has presented papers on knowledge management in international conferences and published papers in refereed journals in knowledge management. He is the Director of the College of Action Research – a developing area of research strength - at Southern Cross University, Australia.

Mr Simon Walker

Simon Walker is a DBA student of Southern Cross University and the European knowledge management practice leader for a global Telecommunications company. His doctoral research involves investigating barriers to the successful deployment of knowledge management programs,

Dr Paul James

Dr. Paul James is a graduate of Southern Cross University’s MBA and DBA programmes. His DBA research topic was the nexus between Strategic Management and Knowledge Management, focusing on the lifecycle of knowledge assets. Dr James is a practicing manager with a large Australian electricity utility, and currently working as the Manager Strategy Development in the corporate strategy group. His previous work experience also includes business continuity planning, and many years as a project manager and project director.

Dr Michelle Mau

Dr. Michelle Mau has completed a DBA from Southern Cross University. She is a Senior Business Analyst – Information Management at DPI Forestry, Department of Primary Industries and Fisheries, Queensland State Government, Australia

Dr Martin Orr

Dr. Michelle Mau has completed a DBA from Southern Cross University. She is a Senior Business Analyst – Information Management at DPI Forestry, Department of Primary Industries and Fisheries, Queensland State Government, Australia

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