Tension of Managerial Change in the Emotional Labour of Social Work

By Terry Tse-fong Leung, Bong-ho Mok and Hung Wong.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

This paper explores the tension in human service organizations upon the introduction of managerial change.

Keywords: Emotional labour, Social work, Caring professions, Managerialism, Professionalism, Compassion fatigue

International Journal of Knowledge, Culture and Change Management, Volume 5, Issue 3, pp.1-8. Article: Print (Spiral Bound). Article: Electronic (PDF File; 880.371KB).

Dr. Terry Tse-fong Leung

The Chinese University of Hong Kong, China

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