New Perspectives on Knowledge Capital: Understanding Performance Measurement Systems as Reflection Instruments

By Andrea Fried and Fabricio Orellana.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Against the background of the controversial discussion of PMS and knowledge capital the contribution describes the shortcomings of the current research and gives an outlook on PMS as reflection instruments.

Keywords: Intangible Resource, Knowledge, Knowledge Capital, Organizational Practice, Organizational Reality, Management Ratio, Performance Measurement System (PMS), Reflection, First and Second Order

International Journal of Knowledge, Culture and Change Management, Volume 5, Issue 5, pp.1-8. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.941MB).

Dr. Andrea Fried

Andrea Fried is assistant professor at the Chemnitz University of Technology’s Department of Innovation Research and Sustainable Resource Management, Germany. Dr Fried serves as an organization theory expert in research and lecture. Her research encompasses the theory, management, and measurement of organizational knowledge. Recently, she holds different lectureships, e.g., at the University of KwaZulu-Natal (South Africa) and at the Universities of Basle and St Gall (both Switzerland).

Mr Fabricio Orellana

Fabricio Orellana studied business administration at graduate and postgraduate level in Ecuador and Germany. At present he attends a PhD program. He has gain practical experiences in private and public but also in large and medium sized organisations in an international context. Fabricio Orellana’s research has a strong qualitative and empirical focus. Some of his areas of expertise are change management, process management, controlling, audit systems, information systems, business development, and management consulting.


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