Tacit Knowledge Strategies and Implementation in Complex Organisations: A Thai Engineering Company Case Study

By Susu Nousala, Sabu John and Suthida Jamsai.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Tacit knowledge management, (TKM) is described as knowledge sharing through formal and informal networks. This study describes a case study-based implementation model in large and diverse organisations.

Keywords: Tacit, Knowledge, Strategy, Community

International Journal of Knowledge, Culture and Change Management, Volume 5, Issue 5, pp.177-182. Article: Print (Spiral Bound). Article: Electronic (PDF File; 1.915MB).

Susu Nousala

PhD Submitted 2006; RMIT University School of Aerospace, Mechanical and Manufacturing Engineering - thesis topic "Tacit knowledge management and its implementation in distributed operations": Research Fellow/Project Manager, The University of Melbourne, Faculty of Economics and Commerce; Complexity Knowledge Architect, Econ-KM; KM Intern, Head Office, Tenix Defence, Williamstown. Susu holds the prestigious and highly competitive National Diploma of Paper Conservation from the London Institute (BS Hons equivalent - 1989), a highly competitive internship with Tylers Museum in Haarlem, Holland, and advanced training from the J Paul Getty Conservation Institute in Los Angeles. She has also completed qualifications as a Master Practitioner of Neuro Linguistic Programming (1999-2002) and has worked as a CoP facilitator with Forum for European Australian Science and Technology Cooperation (FEAST), Intelligent Transport Systems Australia (ITSA), Organization for Economic Development and Cooperation (OECD)/Intelligent Manufacturing Systems (IMS). Susu's research interests focus on understanding factors contributing to the success and sustainability of communities of practice and other methodologies to facilitate tacit knowledge exchanges in extended science and technology oriented enterprises.

Associate Prof Sabu John

Sabu John is an Associate Professor of Smart Materials and Systems in the School of Aerospace, Mechanical and Manufacturing Engineering at RMIT University, Melbourne, Australia. He is active in the areas of embedded Intelligence applications in machine vision for medical diagnostics and Structural Health Monitoring, deployment of control algorithms in piezoelectric-based hardware in structures, software-systems integration, robotic control of composite manufacturing processes and woven 3D composite structures for use in advanced material applications. He has published over 120 papers in refereed conferences, journals and research books and has contributed to a mainstream university text on Strategic Management. He has over 23 years research experience in Manufacturing/materials-related research and applied computing. He is currently implementing four research grants worth over $2.2 Million. He has Ph.D from Imperial College, London, United Kingdom and a MBA from RMIT University, Melbourne, Australia.

Suthida Jamsai

Dr Jamsai is Lecturer and Head of planning at Ubon Ratchathani University, Ubon Ratchathani, Thailand. She has a specific interest in managing human resources, formulating strategic business plans in Southeast Asian countries and transferring and managing knowledge. Her current research focuses on HRM in Laos, Cambodia, Vietnam and Thailand. She is also conducting a research project which is called “The potential and process of transforming into self sufficiency economy: The case of small enterprises in Warinchumrap District, Ubon Ratchathani. The project aims to describe real practice of how Thai entrepreneurs attempt to reduce the adverse consequence of globalisation at a community level.


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