Differing Perceptions of Knowledge Management: A New Zealand Context

By Trevor Nesbit.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Many writers have identified that there are different perspectives held by different people about what Knowledge Management is. This paper seeks to explore what these different perspectives are, based on the professional groups that people belong to. It builds on and enhances a previous study and utilises the work of a number of other writers including Hahn and Subramani (2000), Malhotra (2000) and Stewart, Baskerville, Storey, Senn, Raven and Long (2000). A questionnaire was distributed to a wide range of participants who identified themselves as being Information Technology Professionals, Librarians and Technical Writers, and asked them to indicate their level of agreement with a number of statements relating to Knowledge Management. The responses were analysed with a view to building a model to represent the different perceptions of Knowledge Management that are held by these groups.

International Journal of Knowledge, Culture and Change Management, Volume 3. Article: Print (Spiral Bound), ISSN: 1447-9524, MC03-0058-2003. Article: Electronic (PDF File; 133.856KB), ISSN: 1447-9575, MC03-0058-2003.

Trevor Nesbit

Programme Leader for the Bachelor of ICT and Graduate Diploma in eCommerce at Christchurch Polytechnic Institute of Technology in New Zealand. Main teaching areas include eBusiness and computer programming. Has completed two double major bachelor degrees majoring in computer science, mathematics, accountancy and operations research, and has completed a masters degree in management. A member of the Institute of Chartered Accountants of New Zealand and the New Zealand Computer Society. Recent research interests include "the management skills needed in eCommerce organisations" and "the differing perceptions of Knowledge Management".

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