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Developing a Knowledge Base for Postal Organisations

By Peter Keane, Robert Brooks and Pam Green.

Published by The International Journal of Knowledge, Culture and Change Management

This paper investigates the interest of postal organisations in a “knowledge base” containing case studies of innovations in postal services, to be delivered by the industry’s governing body, the Universal Postal Union (UPU).

International Journal of Knowledge, Culture and Change Management, Volume 3. Article: Print (Spiral Bound), ISSN: 1447-9524, MC03-0004-2003. Article: Electronic (PDF File; 94.147KB), ISSN: 1447-9575, MC03-0004-2003.

Prof. Robert Brooks