Commodification or Transformation: Measuring Performance in the Public Sector

By Andy Adcroft and Robert Willis.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Management reforms in the public sector represents the commodification of services and the deprofessionalisation of employees and, as such, cannot transform performance.

Keywords: Public Sector Reform, Commodification, Deprofessionalisation, Transformation, Management by Objectives, Cultural Change

International Journal of Knowledge, Culture and Change Management, Volume 4. Article: Print (Spiral Bound), ISSN: ISSN 1447-9524, MC04-0028-2004. Article: Electronic (PDF File; 227.186KB), ISSN: ISSN 1447-9575, MC04-0028-2004.


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