Client Co-production: Professionals as Stewards

By Sheila Webber.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

Service organizations are developing customer-intimate, co-production relationships in an attempt to enhance the quality and acceptance of services and promote the development of long-term business relations.

Keywords: Client Relationship Management, Project Management, Interorganizational Trust

International Journal of Knowledge, Culture and Change Management, Volume 4. Article: Print (Spiral Bound), ISSN: ISSN 1447-9524, MC04-0007-2004. Article: Electronic (PDF File; 236.293KB), ISSN: ISSN 1447-9575, MC04-0007-2004.


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