Supporting the Flow of Cascade Training: An Evaluation of a Training Initiative to Promote Best Practice and Collaborative Working Across Multi-organisations

By Heather Jane Williams and Norma Ford.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

This paper describes the development and evaluation of a training initiative that was designed to promote good practice and consistency, cost effectively, throughout disparate public sector organisations.

Keywords: Training, Education, Occupational Safety and Health, Organisational Culture, Knowledge Management, Public Sector Organisations, Cascade Training, Communities of Practice

International Journal of Knowledge, Culture and Change Management, Volume 6, Issue 4, pp.47-58. Article: Print (Spiral Bound). Article: Electronic (PDF File; 2.010MB).

Dr. Heather Jane Williams

Heather Williams is a research fellow at the University of Salford and a member of the Institute of IT Trainers. She has over twelve years experience in further and higher education, both as a lecturer and researcher. Heather's doctoral thesis 'Postgraduate Perspectives of Distance E-learning: A Qualitative Case Study of Online Distance Learning in Occupational Safety and Health', examined students' experiences of online learning, focussing on how technology can support teaching and learning strategies. Her work includes supporting a group of master's students studying online and the management of their virtual learning environment (VLE). She has designed and developed a VLE (GOLDPhase) and adapted a master's programme for online delivery. In her current role as research fellow Heather has worked on a variety of Health and Safety Executive funded projects, the most recent being the development, management and evaluation of a web portal for local authority based health and safety enforcement officers. Heather's interests lie in e-learning, computer-mediated communication, knowledge management and occupational health and safety.

Norma Ford

Norma Ford is a graduate of the University of Salford. She is professionally qualified as a Chartered Environmental Health Practitioner and has 5 years professional experience in health and safety enforcement work. Currently she works as a senior lecturer at the University of Salford specialising in teaching and researching occupational health and safety. She has undertaken a variety of funded research projects for the Health and Safety Executive (HSE) and other Government Bodies ranging from a cost benefit analysis of the Genetically Modified (Contained Use) Regulations through to investigating ways of improving health and safety training for Small and Medium Sized Enterprises (SMEs). Her most recent research project, which was funded by the HSE, aimed to explore means of facilitating and supporting communications and the professional development of local authority based health and safety enforcement officers. The outcome of the project was the design and evaluation of a web portal which demonstrated a range of advantages including further developmental potential.


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