The Impact of Information and Communication Technologies on Role-perception of Knowledge Workers in Health Organisations
This paper considers the relationship between communication, social identity, and knowledge management in a large hospital, through a study of staff perceptions of the introduction of a patient-management system.
||Social Identity, Change, ICT, Communication, Health Organisations
The International Journal of Knowledge, Culture and Change Management, Volume 6, Issue 7, pp.37-44.
Article: Print (Spiral Bound).
Article: Electronic (PDF File; 1.939MB).
Sandra is currently Programme Leader of the Bachelor of Applied Communication at Manukau Institute of Technology. She regularly presents at international conferences on communication and organisational studies. Her research interests are interpersonal communication, organisational communication and e-communication and she has published research papers in these areas and is co-author of Barnett, S. and O’Rourke(2006). S. "Communication: Organisation and Innovation." Auckland: Pearson Longman.
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