The Relationship between Absorptive Capacity and User Satisfaction in Firms Implementing ERP Systems

By Edith Galy.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

This study tests the relationship between absorptive capacity, a firm’s ability to perceive value in external information and be able to adopt, internalize and exploit it, and ERP user satisfaction.

Keywords: Absorptive Capacity, ERP, Technology Adoption, IS Implementation

The International Journal of Knowledge, Culture and Change Management, Volume 6, Issue 8, pp.21-34. Article: Print (Spiral Bound). Article: Electronic (PDF File; 2.103MB).

Dr. Edith Galy

Dr. Edith Galy is an Assistant Professor of Management Information Systems at the University of Texas at Brownsville. She holds a PhD in International Business from the University of Texas – Pan American. Her current research interests are in Organizational Learning, Absorptive Capacity of Information Technologies, Cross-Cultural Influences of IT Adoption and Change Management. She has published articles in the Journal of Applied Management and Entrepreneurship and in conference proceedings including Americas Conference on Information Systems, Conference on Knowledge Culture and Change in Organizations and the Southeast Decision Science Institute Conference, among others.

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