Business Students’ Understanding of Linguistic and Cultural Issues Relevant to the Global Workplace

By Carmela Briguglio.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

This study sought to explore business students’ understanding of linguistic and cultural issues relevant to the global workplace and whether students feel their courses equip them with the skills needed to interact effectively in multinational teams. The article reports the findings of a case study that was implemented at Curtin University of Technology in Western Australia with a class of undergraduate business students undertaking a third year unit in ‘International Management’. The data were collected through a questionnaire designed for this purpose. The findings suggest that while students are quite knowledgeable about linguistic and cultural issues relevant to the global workplace, they are also aware that they may not have the intercultural communication skills needed to operate confidently and successfully in multinational teams and global workplaces.

Keywords: Intercultural Communication, Multinational Teams, Business Communication

The International Journal of Knowledge, Culture and Change Management, Volume 7, Issue 3, pp.33-40. Article: Print (Spiral Bound). Article: Electronic (PDF File; 533.377KB).

Dr. Carmela Briguglio

Manager, CBS Communication Skills Centre, Curtin Business School, Curtin University of Technology, Perth, Western Australia, Australia

Dr Carmela Briguglio has a background in language teaching and applied linguistics, and a special interest in intercultural communication. She has been involved in education for many years, including the last fourteen at Curtin University of Technology, where she was foundation Manager of the Western Australian Office of the National Languages and Literacy Institute of Australia. She completed her PhD at the University of Western Australia in the area of English as a global language in multinational companies. Carmela is currently a Senior Lecturer in the Curtin Business School and Manager of the CBS Communication Skills Centre. In this role she manages a unit which provides support to students and staff in the area of communication and study skills and undertakes research related to English as a global language and intercultural communication.


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