All knowledge management programmes need sponsorship in order to be implemented in an organisation. A structured approach to getting a knowledge management programme implemented is by writing a business plan, detailing what the programme wants to achieve in the organisation, and presenting it to the sponsors and decision makers of the knowledge management programme. This article seeks to understand what such a business plan consists of, and how comprehensively knowledge managers need to plan when they want to implement knowledge management in their organisations. Implementation requires a lot of preparation in respect of a number of dimensions in the organisation, from mandates to fit with the current strategy, operating models, technology models, strategic drivers, cost/benefit analysis, cost recovery, risks, interdependencies, and other options considered.
|Keywords:||Knowledge Management, Business Plan, Implementation, Roadmap, Operating Model, Knowledge Management Strategy|
Lecturer, University of Pretoria, Pretoria, Gauteng, South Africa
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