Compiling a Knowledge Management Strategy

By Marina du Plessis.

Published by The Organization Collection

Format Price
Article: Print $US10.00
Article: Electronic $US5.00

All knowledge management programmes need sponsorship in order to be implemented in an organisation. A structured approach to getting a knowledge management programme implemented is by writing a business plan, detailing what the programme wants to achieve in the organisation, and presenting it to the sponsors and decision makers of the knowledge management programme. This article seeks to understand what such a business plan consists of, and how comprehensively knowledge managers need to plan when they want to implement knowledge management in their organisations. Implementation requires a lot of preparation in respect of a number of dimensions in the organisation, from mandates to fit with the current strategy, operating models, technology models, strategic drivers, cost/benefit analysis, cost recovery, risks, interdependencies, and other options considered.

Keywords: Knowledge Management, Business Plan, Implementation, Roadmap, Operating Model, Knowledge Management Strategy

The International Journal of Knowledge, Culture and Change Management, Volume 7, Issue 4, pp.9-16. Article: Print (Spiral Bound). Article: Electronic (PDF File; 568.106KB).

Dr. Marina du Plessis

Lecturer, University of Pretoria, Pretoria, Gauteng, South Africa

Marina is an independent management advisor and with her PhD in knowledge management also lectures at the University of Pretoria, RSA. She has gained extensive experience as a KM advisor to a variety of companies in industries, including banking, insurance, telecommunications, pharmaceuticals and manufacturing in the RSA, Zimbabwe, United Kingdom, Europe and the USA. She is currently undertaking research for the University of Pretoria in the field of knowledge management with a specific focus on the practical aspects of knowledge management, whilst also spending some time undertaking knowledge management consulting work in the utilities field and some business strategy work on a consulting basis.


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