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Organizational Learning Capability of SMEs: Examination of Antecedents and Outcomes

By Kwang Sing Ngui.

Published by The International Journal of Knowledge, Culture and Change Management

The current study built and empirically tested a model of the relationships between selected organizational variables, organizational learning (OL) capability and performance in the context of small and medium sized enterprises (SMEs) in Malaysia. Theoretical advances in the OL domain have been based on the experiences of large organizations in the western hemisphere. In respond, the study focuses on analyzing the OL capability of SMEs in a transitional economy, namely Malaysia. Structural equation modeling was applied to analyze the datasets from 256 manufacturing and services SMEs. Statistical results showed that entrepreneurial orientation and human-capital development practices have direct positive effects on SMEs’ OL capability. It was further found that human-capital development practices mediated the relationship between entrepreneurial orientation and OL capability. This implied that while entrepreneurial orientation fosters the need for a strong OL capability, human-capital development practices serve as the mechanisms for developing such capability. Lastly, empirical evidence was provided to support the notion that OL capability enhances the performance of SMEs.

The International Journal of Knowledge, Culture and Change Management, Volume 7, Issue 9, pp.1-12. Article: Print (Spiral Bound). Article: Electronic (PDF File; 618.104KB).

Kwang Sing Ngui

Lecturer, School of Business, Swinburne University of Technology, Kuching, Sarawak Campus, Malaysia