In this paper, the famous Biblical story from the Book of Exodus of Jethro, the priest from Midian, and his son-in-law Moses, is carefully analyzed from a managerial rather than from a religious perspective. Jethro is viewed here as perhaps the earliest example in literature of an executive coach who provides insightful guidance in how to be an effective manager to his illustrious son-in-law Moses. Despite Moses’ impressive accomplishments and proven leadership abilities, he is apparently mismanaging the delivery of routine but essential day-to-day services to his people. Jethro seizes the opportunity to teach Moses valuable lessons in how to create a vertical chain of command to filter work and delegate decision-making, how to establish criteria for the selection of qualified staff, how to empower lower level managers, how to give and receive corrective feedback, how to make use of a team, and how to manage stress. Lessons are also derived from this story about the difference between leadership and management, and about the need to let go of one’s coach in order to achieve independence.
|Keywords:||Management Concepts, Management Lessons, Management Practices, Management Issues, Learning Management Concepts from the Bible, Textual Analysis|
Associate Professor of Management, The Lubin School of Business, Pace University, New York, New York, USA
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