A Case of Matching Information Systems with Strategic Planning: Performance Measures and Strategic Planning of Universities

By Nicholas Mangos.

Published by The Organization Collection

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Article: Print $US10.00
Article: Electronic $US5.00

Specifically the study identifies the need for Strategic Information Systems Planning (SISP) to provide more robust financial measures of international performance of South Australian Universities. The purpose of the study was to critically investigate the level of SISP as there appear to be shortcomings of Information Systems applied by Universities to generate information about international diversification performance measures of international students. Strategic planning documents for the three Universities will be investigated to determine whether information systems planning is part of the Universities strategic intent. Furthermore, to investigate whether there is a match between strategic planning objectives of internationalisation and information systems that generate measures for international performance This paper represents a case study covering the three Universities in South Australia for the year 2004 which include University of Adelaide, University of South Australia and Flinders University. From an investigation of Annual Reports the study identifies that performance disclosure by Universities is primarily non-financial in nature for international diversification performance an issue that requires attention. From a critical evaluation what is suggested in the future is a well planned strategically oriented information system that can also adequately track and measure international performance for Universities in effective monetary terms. What is recommended is a SISP that can generate more sophisticated and meaningful financial productivity measures of international performance. Further research in this area can make additional inferences of the lack of influence University strategic planning policies have in promoting successful applications of university information systems that in turn may provide more meaningful performance measures of international performance.

Keywords: Information Systems

International Journal of Knowledge, Culture and Change Management, Volume 8, Issue 2, pp.211-220. Article: Print (Spiral Bound). Article: Electronic (PDF File; 608.975KB).

Dr. Nicholas Mangos

Senior Lecturer, Flinders Business School, Flinders University of South Australia, Adelaide, South Australia, Australia

Teach in International Marketing, Strategy and Executive Decision Making Director of MBA Research in University performance measures and Information technologies that support those measures.


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