This paper explores knowledge sharing within organisations and proposes a model to help improve knowledge sharing performance. The knowledge transaction is proposed as the basic mechanism by which knowledge is shared within organisations. This model is developed drawing together literature on knowledge markets, transaction cost economics and theories of knowledge. An empirical survey was conducted to evaluate and further develop the model. Five categories of factors influencing knowledge transactions were identified as; intrinsic motivation, authority, trust, price and technology. Of these factors, trust was found to be the most important factor in fostering knowledge sharing. Trust between individuals enables knowledge transactions to be executed efficiently by relying on a person’s word. Conversely the existence of distrust is a powerful inhibitor for knowledge sharing.
|Keywords:||Knowledge Management, Knowledge Sharing, Knowledge Transaction, Knowledge Markets, Knowledge Culture, Trust, Motivation|
Principal Consultant, DNV Energy, Det Norske Veritas, Stockport, UK
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