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Team Emotional Intelligence and Natural Resource Management

By Francesco Sofo and Tara Schalk.

Published by The International Journal of Knowledge, Culture and Change Management

The paper reports on an exploratory case study on the extent to which group emotional competence is present in the operation of a natural resource management committee (NRMC). Team emotional intelligence (EI) is important since committee work involves a shift from multi-disciplinary (separate paradigms) to inter-disciplinary and trans-disciplinary (shared and cross boundary paradigms) modes of problem solving and resources management. Characteristics for effective committee work include group self-awareness, social awareness, social skills, self-regulation, integration, collective thinking and high trust for committee work where professional boundaries interact. All eight members of a NRMC were surveyed using an EI group questionnaire and two supervisory observers were asked to rate the emotional competence behaviours of the committee observed over six separate meetings. Supervisory observer ratings of behaviour and group member self-ratings were matched to determine the self-perceived and observed team emotional characteristics in operation during committee work. A limitation of the study is that qualitative data collected was restricted to a brief telephone conversation with each supervisory observer and the manager responsible for rating the NRMC’s effectiveness. The findings indicated an uneven profile of EI factors and a close match between supervisory observers and the committee members themselves. This research has the potential to contribute to the effectiveness of committee work because it has successfully identified the interaction of particular characteristics of group EI that may require attention. Consequently, one practical application of this research is an approach for providing evidence to address individual and team recruitment and development needs.

International Journal of Knowledge, Culture and Change Management, Volume 8, Issue 2, pp.33-44. Article: Print (Spiral Bound). Article: Electronic (PDF File; 748.568KB).

Prof. Francesco Sofo

Associate Professor, Faculty of Education, University of Canberra, Canberra, ACT, Australia

Tara Schalk

PhD Scholar, University of Canberra, Australia